HIWATT® Service

Should your HIWATT product require service, please be advised of the following:

If product was purchased outside of North America please contact Hiwatt UK. U.S. division (Hiwatt Amplification) has no liability for products obtained outside of the U.S. & Canada.

If product was purchased in North America, you must contact either the HIWATT dealer you purchased it from or HIWATT Amplification directly, and the need for return will be determined and authorized. Products returned to HIWATT Amplification require a Return Authorization Number (RA#) on the outside of the carton. Products needing warranty repair must be returned securely packed to HIWATT Amplification and must be accompanied by a copy of the original sales receipt. All transportation charges are the responsibility of the purchaser. HIWATT Amplification reserves the right to repair or replace defective units. In the event a duplicate part or product is no longer available, HIWATT Amplification will replace the product with one of equal, or greater value at the sole discretion of HIWATT Amplification. HIWATT Amplification is not responsible for any incidental or consequential damages resulting from any defect or failure of the product other than the repair or replacement of the product under the terms of this warranty. This limited warranty gives you specific legal rights which vary from state to state and is in lieu of any and all other warranties either expressed or implied except as may otherwise be required by law.

HIWATT AMPLIFICATION LIMITED WARRANTY

HIWATT amplifiers are warranted against defects in materials and workmanship for five (5) full years from the date of purchase with the exception of footswitches, patch cords, tubes, and meters; these are warranted for 90 days from date of purchase. This warranty is to the original purchaser only and may not be transferred. While under warranty, all replacement parts and labor will be provided without charge. This warranty does not cover damage caused by misuse, accident, neglect or normal wear and tear. Determination of such damage shall be by HIWATT Amplification exclusively. The warranty will be void if repairs have been attempted or performed by anyone other than HIWATT Amplification.

To validate the warranty, the Warranty Registration Card must be completed and returned to HIWATT Amplification within ten (10) days of retail purchase.

DOWNLOADS

All documents are saved in PDF format which makes ideal for both Mac and PC platforms.

Download the Free PDF reader from the Adobe Web Site. For best results, make sure you are using version 4.0 or later (if applicable).

Hiwatt Home Page

Copyright HIWATT® Amplification 2007-2008. All information and pictures are property of HIWATT® Amplification and may not be reprinted or used in any way without our written permission.